Heartspace Legacy Apps — Sunset Policy
Announced: October 2025 • Read-only: 15 Dec 2025 • Shutdown: 31 Dec 2025, 23:59 CET
1) What's happening and why
We're consolidating Heartspace into a single, faster platform with clearer modules (Industry News, Write, Publish, Outreach). To focus on quality, the Legacy Apps will be retired at year-end.
2) Who is affected
All workspaces and users with access to Heartspace Plan and "Nirvana AI" (collectively, "Legacy Apps"). New public sign-ups to Legacy Apps are paused.
3) Timeline (Europe/Stockholm, CET)
Now
Public sign-ups paused. Existing customers continue as usual.
15 Dec 2025
Legacy Apps switch to read-only (no new or edited content).
31 Dec 2025, 23:59 CET
Shutdown of Legacy Apps.
1–31 Jan 2026
Export window (self-serve downloads remain available). Support for exports and deletions continues.
4) Subscriptions & billing
• Your current paid plan remains active until the end of its present billing period; auto-renew will be disabled at that time.
• After your current term ends, we will move you to Legacy-Free access until 31 Dec 2025 (no further charges for Legacy Apps).
• If your paid plan extends into 2026, you will be upgraded to the new suite at no additional cost, and we will handle data migration for you.
• Joining the new-suite beta waitlist also makes you eligible for automatic data migration at no cost.
• Heartspace Lab and Success Credit customers are excluded from the sunset and will retain access to both the new suite and a closed version of the Legacy Apps.
• If you believe you were charged in error, contact [email protected] and we'll make it right.
5) Access during sunset
• Until end of your current term: Full access to Legacy Apps as today.
• 15 Dec → 31 Dec 2025: Read-only access (view + export).
• After 31 Dec 2025: Legacy Apps offline; exports still downloadable until 31 Jan 2026.
Want to continue using Heartspace in 2026? Sign up for the new-suite beta (free during beta).
6) Data export, migration & deletion
Exports
In-app Export (JSON/CSV) for key objects (angles/briefs, drafts, schedules, outreach lists). We email a signed download link (valid 14 days). On request, we can provide a consolidated ZIP.
Automatic migration
If you (a) join the new-suite beta waitlist or (b) have a paid plan that extends into 2026, we will migrate your data from Legacy Apps to the new suite at no cost and with no expected data loss. You can opt out of migration by emailing [email protected] before 15 Dec 2025.
Backups & retention
We maintain encrypted backups for up to 90 days post-shutdown, then purge per policy.
Deletion requests (GDPR)
Email [email protected] with your workspace details.
7) New Heartspace — free during beta
All Legacy customers are invited to the new Heartspace (Industry News, Write, Publish, Outreach) free during beta—no card required.
Joining the waitlist does not extend any Legacy billing and qualifies you for automatic migration.
Founders perks will be applied when the new platform reaches GA.
8) Adding teammates during sunset
We are not auto-accepting new users into Legacy Apps. If you need to add a teammate before shutdown, email us and we'll add them manually.
9) Support
General & billing
[email protected]Privacy & deletion
[email protected]We aim to respond within 1 business day.
10) Legal notes
This policy forms part of the Heartspace Customer Terms and may be updated to reflect operational or legal requirements.
Processing for migration is based on legitimate interests (service continuity) and/or consent (when you join the beta waitlist). See our Privacy Policy for details.
Nothing in this policy limits your statutory rights. Any refunds or credits remain at Heartspace's reasonable discretion where applicable.
TL;DR
- • Your current subscription continues to term end, then auto-renew is off and you get Legacy-Free access until 31 Dec 2025.
- • Read-only from 15 Dec. Shutdown on 31 Dec (23:59 CET).
- • Exports available through 31 Jan 2026.
- • New Heartspace is free during beta; join the waitlist to receive automatic migration and founders perks.